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United Airlines

Customer Service Number

united.com
TOLL-FREECompany-published number

Reservations and booking changes (US and Canada)

1-800-864-8331
US and Canada 24 hours daily
View contact source Source reviewed 2026-10-14

Toll-free in the listed region. Mobile airtime or international charges may apply.

Independent directory. Travel Savvy Contacts is not United Airlines’s customer-service team. The number above belongs to the stated provider. We do not connect calls, access customer accounts or process requests for the company.

CHOOSE YOUR CHANNEL

Contact options

Check the purpose and region for each route before sharing details.

Telephone

Reservations and booking changes (US and Canada)

1-800-864-8331

US and Canada · 24 hours daily

United lists this English-language reservation line for US and Canada callers. Agent phone bookings carry a published $25 fee; this is not a dedicated refund department.

Source Source reviewed 2026-10-14

Telephone

Baggage Recovery Center — US and Canada

1-800-335-2247

US and Canada

English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.

Source Source reviewed 2026-10-12

Refund information

Refund requests and information

Open refund information

Use this form to request a refund or check its status. Expense reimbursement and flight-disruption compensation use United Customer Care; eligibility is assessed by United.

Source Source reviewed 2026-10-06

FOR YOUR JOURNEY

Reservations, changes & refunds

01

Book a trip

Planning a new United Airlines booking? The published reservations route and airline website are the places to ask about the itinerary and purchase conditions.

  • List the airports, dates and number of passengers.
  • Confirm the complete fare and restrictions, including any charge for telephone booking.
Book on the airline website ↗
02

Change or cancel

A United Airlines itinerary change begins with the booking record and ticket seller. Use the linked airline instructions to understand the available request routes.

  • Find who issued the ticket before choosing a contact.
  • Ask about change costs, cancellation consequences and refund eligibility separately.

DEPARTMENT & PROVIDER CONTACTS

A more specific question?

Some routes belong to a separate service provider. Each provider is identified here.

MileagePlus account and number helpProvider: United Airlines

For a membership or points-account enquiry, consult the United Airlines route and identify the program involved. Keep private membership details inside the provider’s own channel.

MileagePlus Service Center

1-800-421-4655

United States · Daily 7 am–midnight Central

Phone source Source reviewed 2026-10-06Open provider page ↗Route source Source reviewed 2026-10-06
United Jetstream for agenciesProvider: United Airlines

This United Airlines resource is intended for travel professionals. A passenger seeking help with an issued ticket should first identify the seller responsible for the booking.

Open provider page ↗Route source Source reviewed 2026-09-20
United Vacations package supportProvider: United Vacations / ALG Vacations Corp.

A package confirmation can name a different service provider from the airline. Use this United Vacations / ALG Vacations Corp. route for the package purpose shown, with the package reference available.

United Vacations package support

1-888-854-3899

United States

Phone source Source reviewed 2026-09-20Open provider page ↗Route source Source reviewed 2026-09-20
United Packages booked with PricelineProvider: United Packages / Priceline

A United Packages reservation through Priceline has a separate package-service destination. Identify the package confirmation rather than relying only on its flight record.

United Packages booked with Priceline

1-833-901-4500

United States

Phone source Source reviewed 2026-09-20Open provider page ↗Route source Source reviewed 2026-09-20
United Cargo TrustUA — funeral shipmentsProvider: United Cargo / TrustUA

United Cargo / TrustUA publishes this specialist freight contact. Match the shipment type to the service described before starting an enquiry.

United Cargo TrustUA — funeral shipments

1-855-822-2737

United States

Phone source Source reviewed 2026-09-20

Email: trustua@united.com

United Cargo lists general contact hours as Mon–Fri 6 a.m.–11 p.m. and Sat–Sun 9 a.m.–5:30 p.m. Central Time. Email can be sent at any time, with replies during operating hours.

Open provider page ↗Route source Source reviewed 2026-09-20
Regional and airport contact guidanceProvider: United Airlines

The United Airlines regional information can help identify a country-specific route. An airport-information page does not by itself confirm that a walk-in ticket office is available.

Open provider page ↗Route source Source reviewed 2026-10-12
United refund requests and statusProvider: United Airlines

This United Airlines route concerns the refund process identified above. Keep an existing request reference when checking status; a new request still depends on the ticket conditions and seller.

Open provider page ↗Route source Source reviewed 2026-10-06
Accessibility Desk and travel assistanceProvider: United Airlines

Review the United Airlines assistance information for your specific journey. The airline’s published process explains how to request the relevant support.

Accessibility Desk

1-800-228-2744

United States

Phone source Source reviewed 2026-09-24Open provider page ↗Route source Source reviewed 2026-09-24
International reservations by countryProvider: United Airlines

Contact arrangements vary with the calling country. Select your region in the United Airlines directory and check its dialing instructions and limitations.

Open provider page ↗Route source Source reviewed 2026-10-06
Airport information and terminal mapsProvider: United Airlines

Use the United Airlines airport information to identify the location involved. Local operating details and general reservation contacts can have different purposes.

Open provider page ↗Route source Source reviewed 2026-09-24
Investor relations contactProvider: United Airlines

This route is for the corporate or investor purpose stated in the title. Use passenger contacts for ordinary reservation questions.

Open provider page ↗Route source Source reviewed 2026-09-24

THE RECORD

About contacting United Airlines

United’s English-language reservations contact is published for callers in the United States and Canada. It can address ticket purchases and changes to an existing trip. Use the separate provider links below for MileagePlus, packages and other specialist enquiries rather than assuming the reservation line handles every service.

  • Keep your confirmation details private and enter them only in a verified airline or seller channel.
  • Start by identifying who issued the ticket; that seller may need to service it.
  • Write down the journey dates and the question you need answered before choosing a department.

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